A safe visit

A safe visit

There are a limited number of visitors each hour, to ensure you can enjoy and explore the Prison Gate safely and at ease.

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Measures for a safe museum visit

The Prison Gate Museum follows the corona guidelines of the central government and the Dutch Museum Protocol for a safe and responsible museum visit. Several corona measures are in force in the Netherlands.

We ask our visitors to take into account each other and the staff:

  • The corona ticket (the QR code), the mandatory wearing of a mouth cap and the 1.5-meter distance rule have been cancelled.
  • Tickets can be boucht at the ticket desk and online.
  • Disinfect your hands after entering. There are disinfection columns at the entrance.
  • Some people like to keep their distance, keep this in mind.
  • Stay at home if you have complaints, or do a self-test, the pandemic is not over yet.


The museum takes optimal account of the safety of visitors and employees:

  • We work with prepaid tickets with set times (online tickets with timeslots). This way we can guarantee that there are never more than 30 people in the museum at the same time. It also helps us spread out the time of the arrival of visitors.

  • If timeslots are not sold out, tickets are available at the ticket office. It is not possible to make a reservation by phone.

  • You can only pay with a debit/credit card at the museum. No cash, unfortunately.

  • The coffee corner is closed. The rest of the museum is open, there are no guided tours

  • At the moment we do not organise lectures, workshops for children or guided tours.

Access with an online ticket

  • Please purchase an online ticket with a time slot. This is also the case for Museum Card holders and kids.

  • On this ticket you will find the date of your visit and a one hour timeslot. During this hour you can enter the museum

  • You can stay in the museum for longer than an hour, till closing time

  • You can either print the ticket or show the ticket on your phone

  • You can buy tickets here

Additional information

  • Are you unable to attend the time slot you have chosen? Send an email to support@gevangenpoort.nl
  • It is not possible to use a ticket with a day and time slot at another time.
  • If you want to come at a different time, please send an email in good time, and we will try to book your ticket.
  • Tickets purchased online or at the ticket desk cannot be exchanged or refunded.

Please follow instructions by the employees of the museum.

We hope that you will have a pleasant visit, despite these measures!